Too many times I have had to verbally walk people through correctly adding us with view report or administrative access to their Google Analytics. In addition, too often has someone added us as a user but not selected which websites under their profile we can view.
Here is how you correctly add a user from start to finish:
Step 1) Login to Google Analytics — www.google.com/analytics
Step 2) Click “User Manager” in the bottom middle of the page underneath the website list
Step 3) Click add user
Step 4) Enter ”firstname.lastname@example.org as the new user and make sure you select and add your site then click save
Have you already given someone access to the profile but they cannot view your analytics? Here is what you should do:
Step 1) Login to Google Analytics
Step 2) Choose the profile from the top right drop down menu you wish you give us access to
Step 3) Click “User Manager” in the bottom middle of the page underneath the website list
Step 4) Click edit next to our email account ‘email@example.com’
Step 5) Select the website(s) you wish to grant us access to, add them to our profile, then click save changes
NOTE: If you want to give us Administrative access, follow steps 1-4 and choose Administrator in the drop down and click save.